We can’t wait to welcome new and returning students back to Swansea University.

If you are a new student, here are some useful articles to help you get set up on wifi in no time at all!

If you need any further IT support, we have some helpful articles on who to contact should you need more help.

If you are a returning student, please make use of the below articles to help with your transition back into university life.

WiFi: How do I connect to the University WiFi?

MFA: How do I set up Multi-Factor Authentication (MFA)

Account: I cannot access my IT account

IT Service Desk: How do I contact the IT Service Desk?

ServiceNow: I don’t have permission to read a knowledge article – what can I do?

For more information, please visit:

https://www.swansea.ac.uk/it-services/help/