Following on from our communication earlier regarding the network outage today, we can confirm full service has been resumed.
We have reviewed the incident and mitigations have been put in place to minimise the risk while further network redesign work continues at pace.
If you require further support, please contact the Service Desk using the Self-Service portal at https://suprod.service-now.com/ or by e-mail to ITservicedesk@swansea.ac.uk
You can also call on 01792 60(4000) Monday to Friday between 08:00 and 17:00 if your issue is urgent.
Once again, we apologise for any inconvenience caused.